I'm JV, an Executive & Multimedia Virtual Assistant based in Cebu City, Philippines — four years of keeping calendars, inboxes, and client operations running smoothly.
I'm a Virtual Assistant with four years of remote experience across executive support, e-commerce marketing, and customer service. My work has spanned Shopify store operations, financial account support, email marketing, and high-volume customer service for global brands — always with the same goal: take repetitive, time-consuming work off a client's plate so they can focus on what actually grows the business. I'm trained through Magic Inc.'s Executive Assistant program, with a foundation in proactive ownership, clear communication, and AI-enhanced productivity.
From daily admin to marketing execution — support built around how your business actually runs.
Calendar management, inbox triage, scheduling, and day-to-day operational support.
Phone, chat, and email support with a focus on fast, consistent resolution.
Shopify store management, email campaigns, and social content design.
Account management, spreadsheets, reporting, and process organization.
A look at the teams and brands I've supported remotely.
Resolved billing and account inquiries across phone, chat, and email for finance clients.
Ran Shopify store operations and built email marketing & social content in Canva, Figma, and Illustrator.
Delivered phone, chat, and email support, consistently exceeding AHT and CSAT targets.
Managed high-volume chat and email inquiries and resolved shipping/billing issues.
University of San Jose – Recoletos
Magic Inc.
Available for new remote engagements — executive support, customer service, or e-commerce & multimedia VA work.